Infection Control | North Raleigh NC

Our office follows procedures recommended by several federal agencies: the Occupational Safety & Health Administration (OSHA), the Environmental Protection Agency (EPA) and the Centers for Disease Control (CDC). Additionally, we work closely with a third party compliance firm called Total Medical Compliance that evaluates our safety procedures and policies annually.

 Infection control measures include:

  • Sterilization of all reusable equipment using an autoclave
  • Gloves and face masks
  • Chemical disinfection of countertops and surfaces
  • Disinfectant hand soap
  • Disposable materials

COVID-19 Infection Control Protocol Enhancements

We have closely monitored governmental and health care rulings and guidance that has recently been issued in light of the COVID-19 pandemic, and have worked to enhance the already rigorous infection control protocols in place in our office.  You will see the following changes when it is time for your next appointment:

  • Our office will communicate with you beforehand to ask some screening questions. You will be asked those same questions again when you are in the office. Patients and staff will also have their temperatures checked.
  • We require that all patients bring masks or facial coverings to wear while in our office. You will notice our clinical staff equipped with enhanced PPE (including face shields and gowns, in addition to higher-graded filtration masks) and our front office staff will also be wearing masks behind Plexiglas partitions.
  • We will ask you to use our touchless hand sanitizer near the reception desk upon entering the office. Additional hand sanitizer is located throughout the office for you to use as needed.
  • Our waiting room is reserved for our patients only. We kindly ask that anyone accompanying the patient wait outside. We will no longer offer magazines, food or drink in the waiting area. Common areas will be disinfected frequently throughout the day.
  • All operatory surfaces will continue to be thoroughly cleaned with hospital grade disinfectant before and after each patient. 
  • Appointments will be staggered in order to encourage distancing. Additionally, we will be allowing more time between patients. This means reduced waiting times, but potentially fewer options for scheduling appointments, so please bear with us.
  • We ask that you call or text our office upon arrival for your appointment. We will then let you know when we are ready for you to enter in order to minimize contact with other patients.
  • Appropriate appointments can be done by telemedicine. Please call if you are interested in scheduling a telemedicine appointment.

The best defense against disease is information. The more you know, the better equipped you are to make wise decisions about your health care. The more you know about our daily procedures and policies, the more comfortable you will feel.